#Property & Real Estate

Creating Seamless customer journey with Marketing, Sales and Service Automation

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Properties & Real-estate

  • Marketing Automation
  • Sales Automation
  • Communications via omnichannel
  • Lead and customer services via WhatsApp
  • Customer services
  • Property Management
  • Rental and Leading management
  • Facility Management
  • Customer community Management

#Salesforce @Properties and Real Estate

#Marketing Automation

  • Multi Channel Digital Marketing with journey builder
  • Customer profiling and data segmentation
  • Social listening , sentiments Analysis & Target marketing
  • Marketing ROI , Channel & Spent Analysis
#Sales and Service Automation

  • Lead & Opportunity Management
  • Available property inventories , Smaartt property Search , Discounts & promotions, Charges , incentives and commissions
  • Payment plans and comparison, PDC management, payment receipts
  • Booking, reservation and SPA /Contracts / Lease agreement
  • Integrations with Multiple ERPs – ORACLE, SAP, Microsoft, Sage and other ERPS
  • Handover, Collections, Recovery and property release with re pricing
  • Omni Channel customer service for Amendments, cancellations and other requests

#Facility Management

  • Multi channel requests and Appointments
  • Location, Resource , Asset and inventory Management
  • Job card, work order and job schedule
  • SLA based reactive Maintenance and Preventive maintenance
#Broker , Agency &
Business Introducer Management

  • Broker portal and omni channel communications and enable visibility for property, leads and commissions
  • Broker Managements
  • Individual and company register as broker/agency and upload documents

Community and Customer Portals

  • Community Management and community portal
  • Omni Channel communications and service requests
  • Self service to connect b/w company, investor, tenant and Facility Management
Robotics @ Properties

  • Multi channel lead capture
  • Market pricing bench marking
  • Multi banks daily reconciliation and cashflow reporting
  • Time sheet and payroll management
  • Property registrations and government services
  • Employee Onboarding
  • Automate customer and vendors onboarding
  • AP automation
Twilio @ Properties

AutoPilot & WhatsApp

  • Lead management & Customer onboarding
  • Property & Brochure display via whatsapp
  • Customer services requests and status via whatsapp
Twilio Flex

Enabling Omni channel with voice, text, video, Social and connect the customer real time with the channel customer prefer.

Case Study & Use Cases

Explore the Digital innovations at Properties & Real Estate


Digital On boarding via WhatsApp

Connect your customer for all their needs and
24/7 AI enabled assistance


Automate Visas and Government Services

Create a seamless customer experience with real time automation of all services


Enabling intelligent customer 360 view, better decision making with trusted data and seamless experience with intelligent interface.

Digital Transformation Consulting


Intelligent automation is a combination of RPA AI, Digital components.

Intelligent Digital - Proof Of Value


Intelligent automation is a combination of RPA AI, Digital components.

Intelligent Digital - Proof Of Value


Intelligent automation is a combination of RPA AI, Digital components.

Intelligent Digital - Proof Of Value


Deliver smarter, personalized and more predictive customer experiences using intelligent Sales, marketing and Services automation with the power of AI.

Enterprise Operational CoE

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