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- INDUSTRY

Property & Real Estate

Property Sales

  • Marketing & Interactive Sales
  • Lead Management integrated with Social channels and property listing platforms
  • Property Setups, Payment plan, Project Milestones, Charges & LPF
  • Payment plan Comparison
  • Telesales, Sales operations, CRM & Finance Operations
  • Booking, Reservation and SPA /Contract
  • Government Services and Payment gateway integrations
  • PDC Management, Invoice, Receipts & SOA
  • Charges, Late payment fee & SOP
  • Mortgage Management
  • Hand over, Snags, upgrade, Cancellation et.
  • Collections and Recovery
  • Payment Reminder Management & Legal
  • Customer Services

Property Lease

  • Marketing & Interactive Sales
  • Lead Management integrated with Social channels and property listing platforms
  • Property Setups, Installments, Revisions, Grace period, Charges & LPF
  • Telesales, Sales operations, CRM & Finance Operations
  • Booking, Lease Contract and document collection
  • Ejari Services and Payment gateway integrations
  • PDC Management, Invoice, Receipts & SOA
  • Move in , Move out and Facility Managment Requests
  • Collections and Recovery
  • Payment Reminder Management & Legal
  • Customer Services

Customer 360

  • Property 360
  • Owner 360
  • Tenant 360
  • Broker 360

Broker Management

  • Broker registration
  • Broker lead management
  • Property Block & Book
  • Commission & payments

Community Portal and Mobile App

  • Property Insights
  • Payment plan and schedules
  • Service requests
  • Amenities booking
  • Online payments
  • Owner Association and Tennent Management
  • Guest Services

Customer Care

  • Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
  • OmniChannel &Digital Engagement
  • Assignments, SLA, Milestone Entitlement
  • Knowledge Articles
  • Feedback and Customer Satisfaction Survey

Integrations

  • ERP Systems ( SAP, ORACLE , etc)
  • Online Payment Gateways
  • SSO, UAE Pass, Socail Logins, Call Center CTI
  • DLD,Ejari,Digital Banks, other Govt Services

Explore
Industries

afx , An Accelerated Agile Framework evolved from Industry experience, derived from Salesforce LWC and engineered by Smaartt

Masdar Global Village
Emirates Transport Ducab
Emirates Post Expo2020
Aldar Twofour54
DMCC Panasonic
DIFC Gulf Drug
Majid Al Futtaim Tecom Group
Ecolog DREC
Zyed Sustainability Prize Averda
Motivate Media Xerox
Dubai Development Authority Saudi German Hospital
Azizi Developments Emirates Moto
Abudhabi Sustainability Week TASC outsourcing
OSN Holiday ME
Omandatapark TETCO
Zulal Wellness Farnek
Luxury Closet The heart of Europe
Al Serkal Oman Fastner
Emirates Driving Institute Gymnation
H&G Maarif
Medcare RAK ICC
Sobha Realty Sorbone University
Trident Strada
Bloom Holdings ARENCO
Marcura ABC Bank
Teyaseer Corys

152+ Customers

with 9 years of industry experience

5 Star Rating

customer satisfaction

407+ Certifications

186+ consultants in the Middle East

Award Winner

Salesforce Partner Performance Middle East

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