Property Sales

• Marketing & Interactive Sales
• Lead Management integrated with Social channels and property listing platforms
• Property Setups, Payment plan, Project Milestones, Charges & LPF
• Payment plan Comparison
• Telesales, Sales operations, CRM & Finance Operations
• Booking, Reservation and SPA /Contract
• Government Services and Payment gateway integrations
• PDC Management, Invoice, Receipts & SOA
• Charges, Late payment fee & SOP
• Mortgage Management
• Hand over, Snags, upgrade, Cancellation et.
• Collections and Recovery
• Payment Reminder Management & Legal
• Customer Services

Property Lease

• Marketing & Interactive Sales
• Lead Management integrated with Social channels and property listing platforms
• Property Setups, Installments, Revisions, Grace period, Charges & LPF
• Telesales, Sales operations, CRM & Finance Operations
• Booking, Lease Contract and document collection
• Ejari Services and Payment gateway integrations
• PDC Management, Invoice, Receipts & SOA
• Move in , Move out and Facility Managment Requests
• Collections and Recovery
• Payment Reminder Management & Legal
• Customer Services

Customer 360

• Property 360
• Owner 360
• Tenant 360
• Broker 360

Broker Management

• Broker registration
• Broker lead management
• Property Block & Book
• Commission & payments

Community Portal and Mobile App

• Property Insights
• Payment plan and schedules
• Service requests
• Amenities booking
• Online payments
• Owner Association and Tennent Management
• Guest Services

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI
• DLD,Ejari,Digital Banks, other Govt Services