Digital Onboarding

• Equiry and Call back ( Web, Chat, Call,Social,Whatsapp);
• Logins with SSO (UAEPass, Social Account, MS AD )
• Digital Oboarding
• document uploads and OCR Autoread
• Interactive Assistance

License & Permit Managment

• Registration , Issue License/Permit  
• Permit Life Cycle Management
• Renewal, amendments & cancellation
• Leasing Services 
• Investor Journey
• Company Services (UBO, Shareholder,Amendents)
• Goverment Services ( Visa,Letters,Access,NOC, etc);
• Inspection & Regulatory services 
• Dispute Management & Arbitration
• Entity Risk Managment
• Agency Management
• Customer Care

Customer 360

• Company 360 
• License 360
• Employee 360

Online Portal and Mobile App

• Company Registration
• Company Services
• Government Services
• Employee Services
• 100+ Various Service Requests

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Market Place

• Company Directory
• Product & Service Listing
• Enquiry Transfer Management
• Community Activiies and Business Networking

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI
• DED,Digital Banks, other Govt Services

Property Sales

• Marketing & Interactive Sales
• Lead Management integrated with Social channels and property listing platforms
• Property Setups, Payment plan, Project Milestones, Charges & LPF
• Payment plan Comparison
• Telesales, Sales operations, CRM & Finance Operations
• Booking, Reservation and SPA /Contract
• Government Services and Payment gateway integrations
• PDC Management, Invoice, Receipts & SOA
• Charges, Late payment fee & SOP
• Mortgage Management
• Hand over, Snags, upgrade, Cancellation et.
• Collections and Recovery
• Payment Reminder Management & Legal
• Customer Services

Property Lease

• Marketing & Interactive Sales
• Lead Management integrated with Social channels and property listing platforms
• Property Setups, Installments, Revisions, Grace period, Charges & LPF
• Telesales, Sales operations, CRM & Finance Operations
• Booking, Lease Contract and document collection
• Ejari Services and Payment gateway integrations
• PDC Management, Invoice, Receipts & SOA
• Move in , Move out and Facility Managment Requests
• Collections and Recovery
• Payment Reminder Management & Legal
• Customer Services

Customer 360

• Property 360
• Owner 360
• Tenant 360
• Broker 360

Broker Management

• Broker registration
• Broker lead management
• Property Block & Book
• Commission & payments

Community Portal and Mobile App

• Property Insights
• Payment plan and schedules
• Service requests
• Amenities booking
• Online payments
• Owner Association and Tennent Management
• Guest Services

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI
• DLD,Ejari,Digital Banks, other Govt Services

Sales and Marketing

• Marketing and Campaign Management
• Lead Managment (Web,Email, Chat,Call,Social)
• B2B, B2C Lead to cash
• Tender Management & Bid Management
• Product specifications and product creation
• Product, Estimation, and Pricing 
• Invenotry Stages and request to procure
• Quotations, Revisions, Quote consoidations
• Project Bidding and Channel Sales
• Sales order, Full fillment, Billing, and SOA
• Forecast ,Rolling Forecast and Pipeline Managment
• Product return Management
• Customer services
• Omni Channel

Customer 360

• Customer 360
• Product 360
• Invenotry 360

B2B Portal

• Customer Digital Onboarding
• Contract Management
• Service quote Self request
• Order booking, Tracking, and delivery request
• Fulfillment status and SOA

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI
• OEM portal integrations
• Transportation Systems

Sales and Marketing

• Marketing and Campaign Management
• Lead Managment (Web,Email, Chat,Call,Social)
• B2B, B2C Lead to cash
• Tender Management & Bid Management
• Product specifications and product creation
• Product, Estimation, and Pricing 
• Quotations, Revisions, Quote consoidations
• Project Bidding and Channel Sales
• Sales order, Full fillment, Billing, and SOA
• Forecast ,Rolling Forecast and Pipeline Managment
• Customer services
• Omni Channel

Customer 360

• Customer 360
• Product 360
• Contract 360

B2B Portal

• Customer Digital Onboarding
• Contract Management
• Service quote Self request
• Order booking, Tracking, and delivery request
• Fulfillment status and SOA

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI

Industry Solutions

• Marketing, B2B & B2C lead to Cash Management
• Smart Workshops Automation
• Vehicle On-Boarding
• Check-in - check out
• Vehicle Inspection services
• Estimation and Pricing Management
• Rental and leasing
• Chauffeur, limousine services with dispatch Automation
• Maintenance OnDemand Services
• Tyre Rethreading Automation
• Fleet Management
• Field Services Automation
• Omnichannel Customer Service

B2B Portal

• Customer Digital Onboarding
• Service quote Self request
• Invoices, payments and SOA
• Vehicle tracking
• Customer Care

B2C Portal & Mobile App

• Social login and onboarding
• Rental and Limo
• Transport OnDemand services
• Online booking and payments
• Customer Care

Customer 360

• Customer B2B and B2C 360
• Vechicle 360

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI,SMS
• Goverments and regulatory Systems

Sales and Marketing

• Marketing and Healthcare Campaign Management
• One to one Customer journey and Tracking
• Lead Managment (Web,Email, Chat,Call,Social)
• Lead to Cash automation
• Booking, Reschedule, and cancellation
• Agency Management
• Cloud Contact Center
• Omni Channel Customer Service
• Corporate Account Management
• Account Planning and Sales forecast
• Analytics

Customer 360

• Customer 360
• Package 360

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, Socail Logins, Call Center CTI,SMS
• Travel booking systems and partner systems

Sales and Marketing

• Marketing and Healthcare Campaign Management
• One to one Customer journey and Tracking
• Patient registration
• Appointment booking Tracking
• Customer care  & Cloud contact center
• Referral Management
• Medical Value Tourism Management
• Medical Equipment & Supply – Sales & Service Automation
• Pharmaceutical Management

Customer 360

• Patient 360
• Doctor 360
• Product 360

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI,SMS
• Goverments and regulatory Systems

Sales and Marketing

• Marketing and Campaign Management
• One to one Customer journey and Tracking
• Lead Managment (Web,Email, Chat,Call,Social)
• B2B, B2C Lead to Quote
• Product Tarif, Estimation, and Pricing 
• Quotations, Revisions, Quote consoidations
• Forecast ,Rolling Forecast and Pipeline Managment
• Students Onboarding & Students 360
• Group School Management
• Regulatory Management
• Educational Product and Service
• School Transportation Services
• Customer care

Online Portal & Mobile App

• Students and Parents App
• Booking, Rescheduling, and cancellation
• Online payment
• Location tracking
• Customer care and live chat

Customer 360

• School 360
• Student 360
• Parents 360
• Techer 360

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI,SMS
• Goverments and regulatory Systems

Sales and Marketing

• Marketing and Campaign Management
• One to one Customer journey and Tracking
• Lead Managment (Web,Email, Chat,Call,Social)
• B2B, B2C Lead to Quote
• Product specifications and product creation
• Product, Estimation, and Pricing 
• Quotations, Revisions, Quote consoidations
• Sales order, Full fillment, Billing, and SOA
• Forecast ,Rolling Forecast and Pipeline Managment
• Flat plan

Event Participation

• Registrations, event booking, and badges
• Security clearance
• Announcements and Newsletter
• Online chat and customer support
• Event Mobile App
• Event Listing and Buisness Networking
• Social connections and Chat

Event Organization

• Tender and Partner Portal
• Investor Journey
• Pavilion Management
• Inspection, Safety, and Quality control

Awards

• Applications management
• Jury portal and evaluation platform
• Scoring collaboration and final selection

Customer 360

• Customer 360
• Event 360
• Media 360

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI,SMS
• Ticketing System, Badge Printing, Security Clearance system