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- INDUSTRY

Manufacturing, Retail & Distribution

    Sales and Marketing

  • Marketing and Campaign Management
  • Lead Managment (Web,Email, Chat,Call,Social)
  • B2B, B2C Lead to cash
  • Tender Management & Bid Management
  • Product specifications and product creation
  • Product, Estimation, and Pricing 
  • Invenotry Stages and request to procure
  • Quotations, Revisions, Quote consoidations
  • Project Bidding and Channel Sales
  • Sales order, Full fillment, Billing, and SOA
  • Forecast ,Rolling Forecast and Pipeline Managment
  • Product return Management
  • Customer services
  • Omni Channel

Customer 360

  • Customer 360
  • Product 360
  • Invenotry 360

B2B Portal

  • Customer Digital Onboarding
  • Contract Management
  • Service quote Self request
  • Order booking, Tracking, and delivery request
  • Fulfillment status and SOA

Customer Care

  • Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
  • OmniChannel &Digital Engagement
  • Assignments, SLA, Milestone Entitlement
  • Knowledge Articles
  • Feedback and Customer Satisfaction Survey

Integrations

  • ERP Systems ( SAP, ORACLE , etc)
  • Online Payment Gateways
  • SSO, UAE Pass, Socail Logins, Call Center CTI
  • OEM portal integrations
  • Transportation Systems
Explore

Other Industries

Masdar Global Village
Emirates Transport Ducab
Emirates Post Expo2020
Aldar Twofour54
DMCC Panasonic
DIFC Gulf Drug
Majid Al Futtaim Tecom Group
Ecolog DREC
Zyed Sustainability Prize Averda
Motivate Media Xerox
Dubai Development Authority Saudi German Hospital
Azizi Developments Emirates Moto
Abudhabi Sustainability Week TASC outsourcing
OSN Holiday ME
Omandatapark TETCO
Zulal Wellness Farnek
Luxury Closet The heart of Europe
Al Serkal Oman Fastner
Emirates Driving Institute Gymnation
H&G Maarif
Medcare RAK ICC
Sobha Realty Sorbone University
Trident Strada
Bloom Holdings ARENCO
Marcura ABC Bank
Teyaseer Corys

AWARD WINNER

Salesforce Partner Performance Middle East

We thrive to be “ The MOST Trusted Partner of Choice” in the middle east with our Industry experience and Digital Technology capabilities

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Partner ?