Sales and Marketing

• Marketing and Healthcare Campaign Management
• One to one Customer journey and Tracking
• Patient registration
• Appointment booking Tracking
• Customer care  & Cloud contact center
• Referral Management
• Medical Value Tourism Management
• Medical Equipment & Supply – Sales & Service Automation
• Pharmaceutical Management

Customer 360

• Patient 360
• Doctor 360
• Product 360

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI,SMS
• Goverments and regulatory Systems