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- INDUSTRY

Healthcare, Pharmaceutical & Medical

Sales and Marketing

  • Marketing and Healthcare Campaign Management
  • One to one Customer journey and Tracking
  • Patient registration
  • Appointment booking Tracking
  • Customer care  & Cloud contact center
  • Referral Management
  • Medical Value Tourism Management
  • Medical Equipment & Supply – Sales & Service Automation
  • Pharmaceutical Management

Customer 360

  • Patient 360
  • Doctor 360
  • Product 360

Customer Care

  • Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
  • OmniChannel &Digital Engagement
  • Assignments, SLA, Milestone Entitlement
  • Knowledge Articles
  • Feedback and Customer Satisfaction Survey

Integrations

  • ERP Systems ( SAP, ORACLE , etc)
  • Online Payment Gateways
  • SSO, UAE Pass, Socail Logins, Call Center CTI,SMS
  • Goverments and regulatory Systems
Explore

Other Industries

Masdar Global Village
Emirates Transport Ducab
Emirates Post Expo2020
Aldar Twofour54
DMCC Panasonic
DIFC Gulf Drug
Majid Al Futtaim Tecom Group
Ecolog DREC
Zyed Sustainability Prize Averda
Motivate Media Xerox
Dubai Development Authority Saudi German Hospital
Azizi Developments Emirates Moto
Abudhabi Sustainability Week TASC outsourcing
OSN Holiday ME
Omandatapark TETCO
Zulal Wellness Farnek
Luxury Closet The heart of Europe
Al Serkal Oman Fastner
Emirates Driving Institute Gymnation
H&G Maarif
Medcare RAK ICC
Sobha Realty Sorbone University
Trident Strada
Bloom Holdings ARENCO
Marcura ABC Bank
Teyaseer Corys

AWARD WINNER

Salesforce Partner Performance Middle East

We thrive to be “ The MOST Trusted Partner of Choice” in the middle east with our Industry experience and Digital Technology capabilities

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