Sales and Marketing

• Marketing and Campaign Management
• One to one Customer journey and Tracking
• Lead Managment (Web,Email, Chat,Call,Social)
• B2B, B2C Lead to Quote
• Product specifications and product creation
• Product, Estimation, and Pricing 
• Quotations, Revisions, Quote consoidations
• Sales order, Full fillment, Billing, and SOA
• Forecast ,Rolling Forecast and Pipeline Managment
• Flat plan

Event Participation

• Registrations, event booking, and badges
• Security clearance
• Announcements and Newsletter
• Online chat and customer support
• Event Mobile App
• Event Listing and Buisness Networking
• Social connections and Chat

Event Organization

• Tender and Partner Portal
• Investor Journey
• Pavilion Management
• Inspection, Safety, and Quality control

Awards

• Applications management
• Jury portal and evaluation platform
• Scoring collaboration and final selection

Customer 360

• Customer 360
• Event 360
• Media 360

Customer Care

• Case Managment via Email,Web, Call, Social, Chatbot, Whatsapp
• OmniChannel &Digital Engagement
• Assignments, SLA, Milestone Entitlement
• Knowledge Articles
• Feedback and Customer Satisfaction Survey

Integrations

• ERP Systems ( SAP, ORACLE , etc)
• Online Payment Gateways
• SSO, UAE Pass, Socail Logins, Call Center CTI,SMS
• Ticketing System, Badge Printing, Security Clearance system