The Knowledge


Connecting the world of Digital Transformation


Saudi German Hospital embeds, insights-driven personalized customer journey across all touchpoints

Saudi German Hospital part of the biggest private hospital groups in the Middle East and North Africa (MENA). As Today’s customers demand seamless experiences, Industry


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Seamless Traveler’s Experience with Omnichannel

HolidayMe, offers integrated travel services ranging from Holiday packages, flights, Itineraries, and more to customers around the Middle East. Industry Tour & Travels Salesforce Product


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A New Way of Engaging Customers with One ET

Emirates Transport is a government company and tasked with organizing, managing and supervising transport and maintenance services, Industry Transportation, Travel & Hospitality Salesforce Product Sales


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Saudi German Hospital part of the biggest private hospital groups in the Middle East and North Africa (MENA). As Toda..


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HolidayMe, offers integrated travel services ranging from Holiday packages, flights, Itineraries, and more to customer..


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Emirates Transport is a government company and tasked with organizing, managing and supervising transport and maintenance serv..


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Gulf Drug is one of the largest distribution channels in the GCC region Gulf Drug streamlines B2B e-commerce and Lead..


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Emirates Post is a diversified postal corporation providing postal and non-postal services through a network of 109 po..


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HolidayMe, offers integrated travel services ranging from Holiday packages, flights, Itineraries, and more to customer..


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Enabled Seamless customer journey with Marketing, Sales and Service Automation. Azizi Developments is the real estate..


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Community Cloud is a social platform from Salesforce.com that is designed to connect and facilitate communication among an orga..


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Using a trial Salesforce org helps to evaluate Salesforce before the subscription. The trial org includes sample data and vario..


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Every company is unique, but all companies want to find, sell to, and keep customers. Salesforce has the tools you need to grow..


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AVERDA is one of the largest and most established environmental solution providers in the Middle East and Africa regi..


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Having the privilege CRM software tool to assist you with getting to the next level is a significant choice to make. While it m..


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Sales forecasting is a method utilized by organizations to foresee expected sales income. With the utilization of an organizati..


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Salesforce intends to "democratize AI" with its Einstein tools, For advertisers, Einstein is basically a savvy design recogniti..


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Are You a Real Customer Company?
The energy chain redefines how companies feel about their customers. Mobil..


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With an expected supporter base of more than 3 million users, Salesforce Marketing Cloud has become a typical component among t..


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Salesforce Marketing Cloud (SFMC) is a “simple-to-use” eMarketing Software that enables a consistent and smooth experi..


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How, when, and where’ the digital customers engage, communicate, make purchasing decisions, and converse with brand has compl..


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Marketing Cloud is Salesforce’s digital marketing platform. We’re fully integrated with Salesforce to help you guide your c..


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At its core, Marketing Cloud manages your complete customer lifecycle from the earliest phases of awareness and acquisition to ..


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The future of marketing has never been so exciting. Thanks to the rise of the hyperconnected and multi-device consumer, we have..


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Social Studio is a one-stop solution to manage, schedule, create, and monitor posts. You can organize posts by brand, region, o..


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Salesforce Digital Engagement is to Engage with customers on any device to deliver exceptional experiences. Sales reps who use ..


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Salesforce Dashboards permits you to deliver decisions and take measures. The salesforce dashboard empowers you to give differe..


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Salesforce Reports give you access to your Salesforce data.You can examine your Salesforce data in almost infinite combinations..


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Concluding that it's the ideal opportunity for your business to execute a CRM is a major step. With such a great amount of depe..


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It is a journey for a Salesforce partner to achieve platinum credentials - Achieve the list of salesforce certifications in t..


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Digital transformation is not a business decision, it is a survival strategy. The Insurance industry Read More

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Machine Learning is probably one of the most commonly discussed topi..


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Let us move to technology and its role in modernizing transportation. There are not many avenues that digital technology has no..


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According to BIS Research, the AR and VR market in the healthcare domain generated around $1.08 Billion in 2018, and it is proj..


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Digital technologies have disrupted many traditional business models, by transforming or creating a whole new business model. U..


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Digital Transformation can contribute significantly to the future of the education sector in the way the internet has contribut..


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Salesforce Lightning has developed a wide margin. The new Salesforce technologies that have assumed control over the platform. ..


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Salesforce CRM is intended for service, marketing, and sales. The Salesforce CRM doesn't need any specialized information to se..


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Salesforce Chatter is an enterprise social network that as a free extension to the Salesforce platform. Since then, companies h..


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The present customers are time-tested. They are specialists in performing multiple tasks, and need unrivaled client assistance ..


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Technology in the workplace is like a facilitator that makes an action or process easier to keep the whole workflow smooth and ..


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Robotics process automation or Digital automation, as it is generally called, can satisfy the clients' needs as well as assists..


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Social media isn’t only a marketing channel anymore. One of the best ways to completely understand who your customers are is ..


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Internet of Things (IoT) as a network of a physical objects containing embedded innovation for cooperating and communicating wi..


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Artificial intelligence (AI) and machine learning (ML), as a form of artificial intelligence, are far from meeting all of our e..


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From chatbots to self-healing vehicles, artificial intelligence is rapidly changing the way we work and live. Most professions ..


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There is certainly not a solitary industry today that has not been improved by some type of automation. The education area has ..


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Salesforce Connect is an energizing new App Cloud integration services that enable Salesforce clients to get to and oversee inf..


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The expression Internet of things (IoT), in a nutshell, speaks to all of the "Smart Technologies" of today and their associated..


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AppExchange, the leading enterprise cloud marketplace. It makes it easy to automate your contact center with a new collection o..


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Salesforce has become a business-basic application during a time of Digital Transformation, where once 24/7 management for Sal..


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Digital Transformation is a blend of conventional manufacturing process upgraded with new propelling technologies, cooperating ..


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Augmented Analytics refers to the combination of machine learning and natural language generation to automate the production of..


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This is to present you Salesforce Marketing Cloud Connector for Dynamics CRM and to give you a concise portrayal of the reason ..


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Salesforce Commerce Cloud is the undisputed leader in the world of Customer Relationship Management products, services, and cap..


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Distributed Marketing from Salesforce makes it straightforward for brands to convey reliable encounters across corporate promot..


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Artificial Intelligence (AI) is one of the best technology supporting the transportation industry in many ways. It was a proven..


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Robotic Process Automation (RPA) is growing at a rapid pace and transforming every industry. Banks are increasingly adopting Ro..


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Customer Relationship Management (CRM)software is a solution for sales teams only, but in my experience, Customer Relationship ..


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Datorama is the marketing intelligence platform that brands can make use of to connect all their data, discover deep marketing ..


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Marketing Cloud’s Einstein Send Time Optimization (STO) uses machine learning and 90 days of email engagement data to determi..


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The Content Builder Block SDK, which allows developers and partners to create content blocks.The Salesforce Marketing Cloud al..


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Salesforce Interaction Studio allows you to capture every interaction your customers have with your brand in real time across m..


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Google Data Studio is a platform for generating custom data reports. It enables you to import data from a variety of sources, t..


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Organizations today are increasingly adopting new-age technologies like the Internet of Things (IoT), Cognitive Computing, and ..


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Marketing Cloud Connect joins the Digital Marketing abilities of the Marketing Cloud with Data Management, Segmentation, and Ca..


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Audience Builder is a singular framework from which to manage and build a common view of every customer. It allows you to integ..


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Advertising Studio assists in focusing on the correct audience by organizing efforts with social, portable, sales, and client s..


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Automation Studio helps Marketing Cloud send emails, queries and import data automatically. It is used to execute multi-step ma..


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The mobile studio is a feature of Salesforce Marketing Cloud to boost mobile marketing with personalized SMS messaging, Push no..


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Journey Builder,as a campaign planning tool, helps you design and automate, Campaigns that guide customers throughout their jou..


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Salesforce Marketing Cloud consists of seven primary products that help you reach your customers at the right time, with the ri..


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Salesforce Email Studio is among Salesforce’s Marketing Cloud tools designed to deliver the right message to the right audien..


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Clients are an indispensable aspect of any business.Thusly, customer satisfaction is reliably the most significant requirement ..


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For many marketers, measuring their return on investment (ROI) for social is a major challenge. Without full transparency into ..


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Salesforce Marketing Cloud is a powerful tool that can ease the marketing activities of any organization. It offers several sol..


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Automated limousine booking from booking portals, web, spreadsheets, emails and providing timely response to the travel agents ..


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One of the leading tourism transportation company automated limousine bookings from Emails.AI is behind many evolving technolog..


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One of the leading Federal authority automated the process of notifying the operations team about live flight details leading t..


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Leading federal authority automated the visa cancellation process (UAE) during employee resignation or termination. The digital..


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One of UAE’s Government entities automated the security check status process making it less time consuming and free from erro..


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Technologies like Robotic process automation, Artificial intelligence, machine learning etc. has made the human resource manage..


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Marketing is one of the major components of business management as it promotes and manages exchange relationships without bound..


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smart digital workmates can make your healthcare claims management an intelligent process. Rising healthcare needs, complexitie..


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For a normal healthy person himself long waiting hours at the bank counter, waiting long for getting a taxi or waiting long for..


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Human resource management deals with effective management of manpower resources to maximize their performance. The workload on ..


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Robotic process automation, commonly abbreviated as RPA, is an emerging form of automating business processes that AIIMS to aut..


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Intelligent conversation platforms like WhatsApp chatbots are saving the healthcare employees and patients time, enabling the e..


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Technology is growing too fast that you can see software bots in every industry like customer service, accounting and financial..


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Systems and process are getting smarter globally. Cheers to the promising Artificial Intelligence (AI) model, the banking indus..


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Getting started with enterprise Artificial Intelligence is all about the right questions, the right data, and the right level o..


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Blue Prism’s connected-RPA paired with Microsoft’s Machine Learning Platform delivers a Digital Workforce that can constant..


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Steve Tassell from Bizagi explains why Bizagi were excited to work with Blue Prism and take part in Blue Prism World 2019.

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Smaartt Digital, A platinum salesforce partner offers Salesforce cost effective support engagements in the Middle East

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Salesforce offers lots of cloud solutions for the business, have a look to the below Salesforce Products in the GCC region.

..


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“There is nothing permanent except change.” -Heraclitus(circa. 5th Century BC) Truer words cannot be so timelessly spoken, ..


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