Salesforce Connect: Delivering Connected Apps for Customer Success

Salesforce Connect Delivering Connected Apps for Customer Success

Salesforce Connect is an energizing new App Cloud integration services that enable Salesforce clients to get to and oversee information in outer applications, regardless of whether on-reason or cloud, legitimately from Salesforce. With Salesforce Connect, your business can be more gainful and lither, and convey new levels of client achievement. APIs associate the applications that we use in our own lives and convey continuous admittance to information and administrations from any gadget.

At the point when you open Google Maps and quest for a café, you can likewise save a table by means of OpenTable’s API and book a Uber vehicle with the Uber API, while never leaving the Google Maps application. The development and fame of API guidelines like REST and Data have made it simpler than at any other time for designers to make and associate applications. APIs have changed our application encounters as shoppers, and we currently have comparative desires for the applications we use at work.


Introducing Salesforce Connect:

Lightning Connect, a service that allows developers and business admins to build real-time integrations with external data sources fast, without writing any code. Today, the next generation of Lightning Connect will enable businesses to do much more. Salesforce Connect, which allows your workforce to not only access customer data sitting in the back office, but to proactively manage it, empowering people to connect and collaborate in an agile way and be even more responsive to customers. Salesforce Connect capabilities include:



With Salesforce Connect, Salesforce users can now create, read, update and delete records in various external sources–such as order management, receivables, or inventory management systems–in real-time, directly from Salesforce. Salesforce Connect is all about delivering a connected app experience and empowering people with the most up-to-date information, whenever and wherever they want it.


Custom adapters:

With Salesforce Connect, you can also write simple Apex adapters that allow you to connect to API’s that aren’t in the OData format. This allows developers to easily connect Salesforce to any web API, as well as connect to the more than 10,000 public API’s available on the Internet. You can find additional information on how to use the Adapters here.


Salesforce connector:

If you have multiple Salesforce “orgs,” or instances, in your company–whether across regions, subsidiaries, or functions–you can now easily connect them without writing a single line of code. Company mergers, for example, often brought with them the challenge of integrating disparate instances of Salesforce.  No longer. When you integrate your apps with Salesforce Connect, you empower your employees to gain real-time visibility into customer data, enabling them to be more productive and to serve customers more proactively.

It’s hard to find a part of our digital lives that APIs don’t touch. Without them, our Fitbits couldn’t talk to our phones; our Google Calendars wouldn’t sync. The impact on our work lives is no different and arguably more profound. If CIOs are up all night, it shouldn’t be because they can’t deliver connected apps. It should be because they are excited about the opportunity to innovate and deliver business value. It should be because they are thinking about connecting their employees, about empowering them to collaborate as one team to help their customers succeed.