One of UAE’s Government entities automated the security check status process making it less time consuming and free from errors.
Challenge:
- High-level manpower utilization as a frequent visitor to the website to check the status of the applicant is needed.
- No notifications were given from a web portal for any additional queries. It delays getting security clearance and results in delay in the employee onboarding process.
- Manual notifications to head office to process the new work permit or residence visa application also leads to wastage of human and time resources.
Solution:
Blue prism digital workforce and Smaartt digital automated scheduled process to check the status of the application, automated giving alert to HR team for any queries raised in Visa portal and automated alert to employees along with Visa copy if it is approved.
Benefits:
- Effective payroll management.
- Minimal human intervention.
- Zero or no process delay