Transportation & Logistics

Enabling Mobility as an Experience in the 4th industry revolution

Embark on a new era of customer success and pack every customer engagement with seamless, personalized experiences .

Transform Experiences For a New Age of Travel

New breeds of travelers with heightened expectations are poised to disrupt the future of travel. To succeed, brands will need to offer seamless experiences, tailored to individual travelers before, during, and after the trip itself. Learn how to inspire more bookings; provide smarter, more personalized support; and build loyalty with travelers to keep them coming back.

Streamline Logistics from door to door

Hippers and employees demand the same frictionless experience in shipping like they do in other industries. With the power of the world’s #1 CRM platform, we can deliver freight together. From handling complex inquiries in real time to providing personalized and proactive service, find out how Salesforce can help you make transportation a seamless end-to-end customer experience.

#Smaartt Intelligent Components

#Maintenance Ondemand Services

Connecting the customer, Service executive , Technicians digitally in one platform

#Limousine booking and Dispatch Automation

Automating multi channel booking , Dispatch scheduling and engaging customer

#Smart Workshops Automation

Redefining the service journey from vehicle collection, bay management, key management and hand over

#Tyre Rethreading Automation

Digitally Automated from the tyre inspection to rethreading to delivery

#Ondemand Location sharing

Create secure feeling by collecting real time students locations via whatsapp

Marketing Automation

  • Multi Channel Digital Marketing with journey builder
  • Customer profiling and data segmentation
  • Social listening , sentiments Analysis & Target marketing
  • Marketing ROI , Channel & Spent Analysis

Sales and Service Automation

  • Lead & Opportunity Management
  • Available property inventories , Smaartt property Search , Discounts & promotions, Charges , incentives and commissions
  • Payment plans and comparison, PDC management, payment receipts
  • Booking, reservation and SPA /Contracts / Lease agreement
  • Integrations with Multiple ERPs – ORACLE, SAP, Microsoft, Sage and other ERPS
  • Handover, Collections, Recovery and property release with re pricing
  • Omni Channel customer service for Amendments, cancellations and other requests

Facility Management

  • Multi channel requests and Appointments
  • Location, Resource , Asset and inventory Management
  • Job card, work order and job schedule
  • SLA based reactive Maintenance and Preventive maintenance

Broker , Agency & Business Introducer Management

  • Broker portal and omni channel communications and enable visibility for property, leads and commissions
  • Broker Managements
  • Individual and company register as broker/agency and upload documents

Customer Community and Customer Portals

  • Community Management and community portal
  • Omni Channel communications and service requests
  • Self service to connect b/w company, investor, tenant and Facility Management

Smaartt Intelligent technologies in Transportation

Salesforce @ Transportation


  • B2B, B2C Multi Channel Digital Marketing with journey builder
  • Customer profiling and data segmentation
  • Social listening , sentiments Analysis & Target marketing
  • Marketing ROI , Channel & Spent Analysis
  • Opportunity, Pricing , Quotation and Multi language contracts
  • Omni channel Customer services and call centre
  • Field Service Management
  • Ondemand Transportation and Ondemand Maintenance
  • Customer, Vendors , Partners community portal
  • Tyre Rethreading and Vehicle inspections
  • Super App- All services in one App

RPA @ Transportation

  • Limousine booking and dispatch automation
  • Credit payments card reconciliation
  • Fuel and utilities reconciliation
  • Vehicle Onboarding
  • Employee Onboarding
  • Automate customer and vendors onboarding
  • AP automation

Twilio @ Transportation

  • OnDemand Location sharing
  • Multichannel communications
  • Ondemand video call on move
  • Booking via WhatsApp
  • Omni channel Customer communications engagements

Automation in Transport and Toursim

  • Customer onboarding
  • Journal Entries
  • Product revenue accounting
  • Payroll management
  • Reconciliations
  • Consolidations
  • Period End closures
  • Fixed asset accounting
  • Direct and indirect tax management
  • Auditing
  • Transaction processing
  • Vendor management
  • Data management
  • Loan management
  • Credit management
  • Credit card blocking and unblocking
  • Clearance and deferments
  • DDA’s
  • Service desk management
  • Application integration between legacy and new systems
  • Contract management
  • Sales and purchase order management
  • Internet application processing

  • Customer onboarding
  • Journal Entries
  • Product revenue accounting
  • Payroll management
  • Reconciliations
  • Consolidations
  • Period End closures
  • Fixed asset accounting
  • Direct and indirect tax management
  • Auditing
  • Transaction processing
  • Vendor management
  • Data management
  • Loan management
  • Credit management
  • Credit card blocking and unblocking
  • Clearance and deferments
  • DDA’s
  • Service desk management
  • Application integration between legacy and new systems
  • Contract management
  • Sales and purchase order management
  • Internet application processing