#FreeZone


Transform the way to interact with Your customers


Automating all aspects of free zones, including visas and NOCs, licensing and registration, and office leases. An integrated intelligent Communication and Automation solution to enable intelligent customer 360 and create a fresh customer experience

Contact Us

Explore

Enabling intelligent customer 360 view, better decision making with trusted data and seamless experience with intelligent interface.


Digital Transformation Consulting

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Intelligent automation is a combination of RPA AI, Digital components.


Intelligent Digital - Proof Of Value

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Digital Intelligent in Freezone

An integrated intelligent Communication and Automation solution to enable intelligent customer 360

Digital transformation consulting services

AutoPilot & WhatsApp

  • Lead management & Customer onboarding
  • Property & Brochure display via whatsapp
  • Customer services requests and status via whatsapp
Automation Services in Dubai

Enable Twilio Flex

Fine-tune your communication workflows, add new channels, and integrate existing solutions at your own pace. Twilio Flex lets you customize your experience, from technical workflows to user interface. Now you can build a solution that fits your business and your industry

Architectural Review

Align with the Enterprise cumulate system landscape and review the architecture, identify and recommend the redesign/amendment

SOD Review

Segregation of Duties to ensure data protection and Govern the roles and responsibilities

Fit Gap Analysis

Analyze the process Gap , Recommend best fit industry use case to adopt maximum standards



Salesforce @Freezone

Salesforce Einstein makes every part of your business smarter , and focus
on what matters most, for the customer



Coach

sales reps with
Sales Cloud Einstein

Assist

service agents with
Service Cloud Einstein

Guide

marketing with
Marketing Cloud Einstein

Marketing Automation


  • Digital Marketing with journey builder
  • Customer profiling and data segmentation
  • Social listening , Sentiment Analysis & Target marketing
  • Marketing ROI ,Email, social, Channel & Spent Analysis
  • Command Center for real time monitoring

Sales & Service Automation and community portal


  • Lead & Opportunity Management
  • Company registration and License
  • Visa quota and other Freezone services requests
  • Property Leasing with Discounts & promotions, Payment plans, PDC management, payment receipts and lease agreements
  • Integrations with Multiple ERPs – ORACLE, SAP, Microsoft, Sage and other ERPS
  • Facility Management
  • Customer services & Customer Community portals

RPA @ Freezone


  • Automate Government Services
  • Security clearance and Visas
  • Visa stamping, renewals and cancellations
  • Insurance application automation
  • Market pricing Analysis & benchmark
  • Multi banks /Credit card daily reconciliation and cashflow reporting
  • Automate customer and vendors onboarding
  • AP automation

Twilio @Freezone


  • Customer onboarding via whatsapp
  • Multi Channel Lead capture
  • Service request creation and status via whatsapp
  • Intelligent FAQ
  • Omni channel Customer communications engagements


Case Study & Use Cases

Explore the Digital innovations at Freezone & Properties


Strategy

Digital On boarding via WhatsApp

Connect your customer for all their needs and
24/7 AI enabled assistance

Operations

Automate Visas and Government Services

Create a seamless customer experience with real time automation of all services

Explore

Enabling intelligent customer 360 view, better decision making with trusted data and seamless experience with intelligent interface.

Digital Transformation Consulting

___


Intelligent automation is a combination of RPA AI, Digital components.

Intelligent Digital - Proof Of Value

___


Intelligent automation is a combination of RPA AI, Digital components.

Intelligent Digital - Proof Of Value

___


Intelligent automation is a combination of RPA AI, Digital components.

Intelligent Digital - Proof Of Value

___


Deliver smarter, personalized and more predictive customer experiences using intelligent Sales, marketing and Services automation with the power of AI.

Enterprise Operational CoE